Schurke Policies

Returns Returns  All unopened, undamaged product that is stocked in St. Jospeh may be returned within 30 days of the invoice date. A request for "Return Authorization" must be made for all returns.  A return authorization number must be clearly visible on the outside of the carton. New Customers New Customers/First Time Orders.  Credit application approval is required.  Orders will be shipped paid by VISA or Master Card until credit is established. Order Cancellation-Changes Order Cancellation or Order Changes.  We may or may not be able to change or cancel an order depending on the stage the order is in at the time of the request.  Every effort will be made to accomodate you. Shipping and Handling Shipping and Handling Fees.  Shipping and  handling fees will apply to orders for embroidery supplies.  Orders under $100 will be $6, and orders $100 and more will be $4.00. Past Due Invoices Past Due Invoices.  There will be a 1.5% per month finance charge for all  invoices past 30 days.